Insights

In today’s world, agency owners can no longer afford to operate as lone wolves. The number and complexity of products available, along with higher expectations from clients for convenience and superior service, creates many challenges for solo practitioners. To address these challenges and ensure consistent, unrivaled service to clients,...

Jack Jameson

Having squeaked through my insurance exams, I knew that I wasn’t going to excel in my new career as a Farmer’s agent on smarts alone. But I was determined that no one was going to outwork me. What I lacked in giftedness, I was going to make up for in sheer doggedness.

I started by sticking to my Frito-Lay hours—the...

Troy Korsgaden

It used to be that all you needed to succeed as an agency owner were strong sales skills. Finance, leadership and business management skills were nice to have, but you could get by without them. Those were simpler times.

The advent of the internet transformed this industry and shifted control to the consumer. People have access to...

Krystal Parker

If culture eats strategy for breakfast, why are we still hungry?

If strategy were enough, then why are 86% of companies on the Fortune 500 in 1955 no longer in existence today?

If that didn’t get your attention, maybe this will: 52% of the Fortune 500 companies from the year 2000 are now extinct.

That’s not a typo. In...

Vince Kudla

Appointment setting is an essential component of any business strategy because it aids in the generation of new leads and revenue growth, as well as improving customer retention, relationship building and growth potential. Creating a consistent cadence of customer meetings is one of the most valuable, yet underutilized retention...

The days of buying "CHEAP" insurance only are over.
There will always be a segment of clients who want the cheapest price.
However, many clients will pay more for value. We need to start at a Carrier level providing an UNRIVALED client experience. Our agents and their teams must align with the Carriers they represent to provide a seamless...

Debra Grommons

When I became a corporate trainer many years ago, I used to joke that I enjoyed training because I liked telling people what to do. I admit that may have been at least partially true at the time. Fortunately, I learned early on that “telling isn’t training,” and I changed my professional focus from training to...

I AM INCREDIBLY EXCITED about this new venture for Korsgaden International-now rebranded as Korsgaden Insights. In my work with insurance and financial services organizations, I have gained a deep understanding of the challenges many of you are facing as you struggle to adapt to the tsunami of change that continues to disrupt the industry. Over...

We react so much throughout the day that we often forget how many opportunities there are to set an appointment under the right conditions.

Design your business day workflows to always include an offer to discuss additional product solutions. Your clients want, need, and deserve to have all their insurance and financial services under one roof....

A few weeks ago, I found myself in the middle of a Seinfeld episode while renting a car. I often book my rental cars through carriers who offer perks. One of the main perks I like to take advantage of is the “skip the counter” option, which allows me to go straight to the car and drive away. No need to check in, no need to get the...